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Account Help

How do I purchase tracks and albums and create an account? (Back to Top)
There is no need to create an account upfront. Simply browse the site, and you’ll be able to checkout using a credit card or PIN code at the end of the process.

  1. Browse the store for your favorite albums and tracks and click "Add to Cart" on your favorite music
  2. Once you are finished browsing, click on "Checkout:"
  3. Review your order and if everything looks fine, click on "Proceed to Checkout"
  4. Enter all the required information and click "Confirm"
  5. This will bring you to the download manager options page - select either download manager or 1 file at a time
  6. Download and enjoy your music!

How do I log-in to my account? (Back to Top)

  1. Click 'log-in' in the bottom left corner under "Your Account"
  2. Enter your username and password
  3. Click Submit

How do I redeem music if I have a PIN code? (Back to Top)

Without an account

  1. Enter your PIN into the box at the top of the site OR
  2. Click on the link "Have a promo only account?" and enter your code
With an account
  1. Login to your account
  2. Enter your PIN code in the box located in the top right hand corner of the Digital Music Collection Store and click Enter
  3. You will see your song credits appear above the PIN entry box.
  4. Now you are ready to browse from the music library, add songs to your cart and download

How do I update my account information? (Back to Top)

  1. Log in using your email address and password
  2. Click your username in the top navigation panel OR under the "Your Account" section in the left navigation
  3. From here you may change your password, or modify your account information

What if I forget my password? (Back to Top)

  1. Click on "log-in" under the Your Account section
  2. Click on the "Forgot your password?" link and enter your password and hit submit
  3. Your password will be emailed to the address you provided

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